Hostican Web Hosting Review
AdvertisementSome say that if you want optimum hosting services, you’ve got to go to the company that have the best equipments to ensure a near perfect uptime record. Quite correct, but for Hosting I Can, that, plus the effort to spend considerable time to develop an ideal solution for their customer’s concern is of foremost importance. They are the company that ensures everything is user-friendly - from control panel to website creation - even for the learning web masters.
About the company
Hosting I Can is located at Glen Allen, Virginia and is making waves in the web hosting market in just a few years. They are currently expanding and expecting substantial growth in future, and it’s mostly because of their good performance in the market.
Why Hosting I Can?
Hosting I Can has a premium Hyper Threading server that guarantees a 99.99% uptime. If that isn’t met, they are willing to give out refunds to their clients. And they don’t stop there – they are also giving affected clients of a one-year free hosting service to make up for the possible losses because their site was down. Now, would there be a better deal than this?
Plan Features
Hosting I Can waives setup fees for both plans and adds more freebies such as $50 worth of free yahoo credits, which users can use for site promotion. Aside from instant activation, free unlimited e-mail, free domain privacy, fantastico, are all given away. And get this – they also provide for more than 2,000 templates to jumpstart your website creation.
And everything you’ll ever need on a web hosting service is accounted for. Popular developer tools such as PHP 4 and 5, Perl, CGI, SSH and SSI are all supported. The websites listed under Hosting I Can service are guaranteed e-commerce capable. It means that PayPal, Agora, Self-Signed SSL, OS Commerce, and Merchant Account Support are ensured.
And if you are into online statistics, you are on the right place. Hosting I Can has at least four tools to help you gauge how your website is doing in the World Wide Web. Clients are free to use the webalizer, AWStats, Sub-domain stats, and current visitor reports from the server side. Proficient web masters would also find the audio and video streaming, flash, shockwave, and midi file support, not to mention dreamweaver, frontpage, and FTP access and support, quite appealing.
Plans and Pricing
Currently, Hosting I Can only have two package to choose from – the Base-Host and the Tera-Host. The Base-Host package provides for an astounding 200 GB disk space, which also grants users with 2,500 GB of bandwidth consumption monthly. The only downside of this package is that only one domain name is allowed, but anyway that’s atoned for by the company’s special offer of giving an absolutely free domain for life. Under the package, clients can create as much as 50 MySQL databases, 50 PostgreSQL databases, 25 sub domains, and 20 parked domains. All of these cost only $6.95 per month.
The other package, the Tera-Host, is bundled with 250 GB disk space, unlimited domain name, and unmetered bandwidth. The MySQL and PostgreSQL databases, subdomains and parked domains are all unlimited. With this package, the party literally goes on. Plus, the free domain name for life special offer still stands. And to get these, all you need to do is to pay only $10.95 each month.
June 16th, 2007 at 9:24 am
I serached a lot for a good hosting, having ready may sites with reviews etc on many hosting companies.Eventually I had shortlisted to a few and contacted each one to get some responses. I must say that HOSTICAN impressed me with their livechat online and I spent quite some time there with the people they had who answered all my questions and doubts and told me that it was an easy process to move the host etc…they even offered to move the files for free etc. I have kep all the conversation logs for anyone that might be interested. In all the conversations they were very clear that I lose nothing in trying as they had a 30 day money back guarantee….If I was not satisfied I could get a refund and not lose anything, specially as I was not going to use their offer for a free domain registration (I already owned the domain).
After convincing myself that it was time to sign up, I indicated the Hostican team my details to move the files from current host to their servers. All went smoothly until the moment came to change DNS settings and wait for the site to go online on the new servers of Hostican. The site would not come online due to some database problems and after much attempts by the livehelp staff they came to the conclusion that I needed a developer….that it was beyond their reach. This was on a week-end…so I changed the DNS settings back to the old host so that the site would be operational the next working day.
Since they wanted me to get a developer, I had no choice but cncel and ask for a refund, although I did tell them that if they could look at the matter with some time, I was willing to let them try to get the site working. But they gave up and refunded me the signup fee MINUS $40.00 which they say was for the file transfer they did for me (which was supposed to be free) and was contrary to all that the livehelp transcripts pointed at.
I was shocked at this attitude and complained, but to no avail.
The only thing I can say is to point this out to any future client to look-out and clarify better (I dont know how - I was very clear in my questions to them still I got ripped off).
It is a shame that the company had this attitude with me.
I hope that they make the info on their site a bit more specific to ensure that it says that file transfer costs 40 USD but they cn offer it to a client if the client stays and does not cancel within the 30 day guarantee period.
September 26th, 2007 at 11:19 am
Yes Dhiren you are very much right,i agree with you.
October 20th, 2007 at 11:58 am
STAY FAR AWAY FROM HOSTICAN.COM!!!!
After a few weeks they will close your account without reason keep your money and hold your domain hostage.
But, don’t take my word for it. Check for yourself:
On 9/19/2007 the company’s membership in the Better Business Bureau was revoked. The termination was due to violation of BBB Standard(s) :
http://richmond.bbb.org/WWWRoot/Report.aspx?site=85&bbb=0603&firm=21017360
Although they advertise 24/7 phone support they don’t answer their phones, try for yourself: (other numbers listed in Whois and BBB are fake)
(800) 725-9170 (Toll Free Phone)
(804) 412-0390 (Local Phone)
http://www.hostican.com/contactus/index.php
Their address is the UPS Store (9962 Brook Road #611 Glen Allen, VA 23059).
http://www.theupsstore.com/locations/locdet.asp?strCenterNum=MBE4452
Their other address in Whois is in a residential area: (Address:11029 Brookhollow Dr Glen Allen, VA 23059):
http://maps.google.com/?q=11029+Brookhollow+Drive%20Glen+Allen,%20VA%2023059
They are under investigation by the following organizations:
Better Business Bureau
http://www.us.bbb.org
Federal Trade Commission (FTC)
http://www.ftc.gov/bcp/consumer.shtm
Virginia Attorney General’s Office (also Attorney General’s Offices in other states)
http://www.oag.state.va.us/
ICANN - Internet Corporation for Assigned Names and Numbers.
http://www.icann.org/